Cancellation Policy

At LM Aesthetics, each appointment is thoughtfully reserved to provide a personalized, unhurried experience. To honor the time of both our clients and providers, we kindly ask that you review our policy below.

Cancellations & Rescheduling
We require a minimum of 24 hours’ notice for any appointment cancellations or changes. This allows us the opportunity to offer your reserved time to another client.

Appointments canceled or rescheduled with less than 24 hours’ notice will incur a cancellation fee of 50% of the scheduled service.

No-Shows
Clients who do not show up for their scheduled appointment will be charged 100% of the service cost.

Late Arrival Policy

We understand that delays can happen. If you are running late, please notify us as soon as possible.

Arrivals more than 10 minutes late may require a shortened service time to avoid disrupting the schedule.
Arrivals beyond 10 minutes may need to be rescheduled and may be treated as a late cancellation.

Deposits
A deposit may be required to secure certain appointments. Deposits are applied toward your service total and are non-refundable in the event of late cancellations or no-shows.

Respecting Your Time
We are committed to providing a seamless and elevated experience for every client. By honoring your appointment time, you help us maintain the level of care and attention that defines LM Aesthetics.

Thank you for your understanding and continued trust.

Refund Policy

At LM Aesthetics, we are committed to delivering exceptional care and results tailored to each individual client.

Services
All services are non-refundable. Due to the personalized nature of aesthetic treatments, results may vary from person to person. We take great care in consultation and treatment planning to align with your goals.

If you have any concerns following your service, we encourage you to contact us. We are happy to assess and recommend any appropriate adjustments.

Products
Unopened and unused retail products may be returned within 7 days of purchase for store credit.
We are unable to accept returns on opened or used products.

Prepaid Packages & Deposits
All prepaid services, packages, and deposits are non-refundable and non-transferable.

We appreciate your understanding and are grateful for the opportunity to care for you.